Terms and Conditions (Service)

By booking your appointment you give consent to Jamie Ong to access your Akashic Records and/or provide you with energy healing treatment. You also agree to the following:

Cancellation Policy

No refunds will be made for appointments cancelled within 72 hours of your scheduled appointment. Appointments cancelled more than 72 hours in advance will be given a refund. If you wish to cancel, please do so by emailing us at jamie.ong@thewhitewallsglobal.com. You are responsible for cancelling your appointment.

Reschedules
Re-scheduling may be done 72 hours in advance. If you wish to re-schedule, please do so by emailing us at jamie.ong@thewhitewallsglobal.com.

No Shows
No shows will be charged for the full amount. No refunds will be made and your appointment will not be re-scheduled.

Late Arrivals
If you are late to your appointment, your appointment will be shortened by the length of time by which you were late (i.e. if you were late by 15 minutes, your appointment will be 45 minutes rather than the full 60 minutes). If you are late, you will still be charged for the full session.

Cancellation Policy (for recorded sessions)

Strictly no refunds once the session has been done.

Age
By scheduling your appointment, you agree that you are 18 years of age or older.

Consent:
Jamie cannot read someone else’s Akashic Records for you or carry out an energy healing session without their direct consent. This includes your child, partner, parent, etc. unless given direct consent from them. If you wish to book a session for someone other than yourself who cannot give consent (i.e. deceased/unconscious loved ones), please send an email to jamie.ong@thewhitewallsglobal.com. This does not apply to Akashic Records readings.

Client’s Role
By booking and receiving an Akashic Records reading or an energy healing session, you agree to accept full responsibility that you solely are in charge of your life journey, life choices, and transformation and agree to take complete responsibility for your own health and well-being, and for the decisions that lead to necessary shifts in attitudes, nutrition and lifestyle.

You understand and agree that in order for healing to take place, several treatment sessions are often necessary to support the healing process. While it is possible that one Reading or energy healing can make a difference to your life and health, most long term imbalances were not created overnight and sometimes require multiple sessions in order to facilitate the healing process. You recognise that this process will take commitment and time.

With any feedback and suggestions that are offered or recommended during the sessions, you are fully responsible for any decisions made thereafter and agree that anything offered by the practitioner doesn’t come with any guarantees for effectiveness or success. The White Walls Global is not liable for the results of decisions, actions, life choices, or changes that are made based on the provided guidance and feedback received as part of an Akashic Records Reading or energy healing session.

You agree to waive any claim towards The White Walls Global for any physical, emotional, or psychological changes, detox symptoms, transformations or changes in outcome that may or may not be observed after an Akashic Records Reading or energy healing session.

Privacy Policy

We respect your privacy. Your personal information is kept strictly confidential and is never disclosed to any third party.

Akashic Records Readings

Preparing for the Reading
This is a client-guided reading. By scheduling your appointment, you agree that you are aware of this and will prepare questions in advance. Allow your intuition to guide you.

The Records provide infinite information about your past, present and future lives. The word possibilities is important here, as nothing is set in stone and is dependent on the choice you make for yourself. No one choice/decision is right or wrong, it is all for our soul’s growth. If you are lost, confused, and unsure of what to ask, Jamie can help guide your reading.

Managing Expectations During the Reading
During the reading, you might receive some information about your past lives. In some cases, this might not happen as well. It is important to note that your guides will only share information that you are ready to receive and that is useful for you. They will never share anything that will cause harm or distress. The energy of the Records is loving, supportive, and neutral. In the event where you are not ready to receive this information or if the details are not useful for you at this moment, it will come through as general teaching or advice to nudge you in the direction of your divine path. Whatever it is, your guides are guiding you and the information they share is what you need most at the point of receiving it.

Your guides will never give you yes/no answers because every soul has free will. The final choice is still yours to make.

Release any expectations you have before the reading and try your best to come into the session with an open heart and mind. If there is any information that you do not resonate with, leave it for the time being. When the time is right, it will resurface. You will also have the recording to re-listen whenever you feel called to.

Energy Healing

Medical Disclaimer
Energy healing practitioners do not diagnose conditions, nor do they prescribe substances, perform medical treatment, or interfere with the treatment of a licensed medical professional. We are not healthcare professionals, and therefore all treatments received from The White Walls Global are not to be construed as a substitute for medical examination, diagnosis or treatment. Only a licensed medical professional is deemed qualified to make any diagnosis or give treatment recommendations.

The information on this site is not intended for the purposes of self-treatment and self-diagnosis. It is strongly recommended that you see a licensed health care professional for any physical or psychological ailment you may have, and always consult a doctor before making any changes to your existing medical care, including starting or stopping any medication and treatment. Energy healing can support your recovery/healing alongside the existing professional medications/treatments you are receiving.

Effects of energy healing
Energy healing always works to serve the highest good of all concerns. Based on this principle, the desired outcome may or may not result from a session. As the effects of the treatment are unique for every recipient, the information and testimonials presented on this site is, therefore, a compilation of different clients’ personal and unique experiences and do not represent all experiences. The effects of energy healing may be intense or subtle depending on individuals and may take a couple of days, weeks, months, or even years to see/feel changes in your physical body.